We aim to delivery your item within 7 working days. Sooner can be arranged on some items, if you have an urgent order just let us know!
If your order will take longer or has just gone out of stock, we will contact you straight away and you can decide if you wish to wait. We may well be making more or expecting more of the same item to arrive very soon. A refund or replacement can be offered at any time.
We can also store items for you free of charge if, for example, you are waiting to move house and would like to take delivery at a later date.
PLEASE NOTE: Before your order leaves, we will contact you to book a delivery day that is convenient with you : )
We are now able to offer our UK based customers Free Delivery on all our items.
OUTSIDE THE UK? OVERSEAS DELIVERY?
No problem! We can and do deliver worldwide – please get in touch with your delivery location and the items you would like to ship for a quick shipping quote. Please email: firstname.lastname@example.org
We are also happy for you to arrange your own collection and can have you order packaged and ready on a pallet(if required) ready for your own courier to collect.
We are happy to accept returns as long as the item is returned to us in the original packaging and undamaged. In order to return a damaged or if an item arrives damaged, we must be notified within 24 hours of delivery. Please get in touch and we will do our best to resolve it as quickly as possible. Please take pictures and email them to us email@example.com
Returns should be sent to: Cambrewood, 17 Mill Street, Cambridge CB12HP
If you need anything else just ask!