DELIVERY TIMES 

We always aim to deliver your item within a 7 to 10 days, but orders more often than not leave us sooner. We will book the delivery slot with you on larger items BEFORE your order leaves to ensure you are available to receive it.

Our specialist proffessional furniture couriers are 5 star rated and super reliable. You will get tracking and a delivery day offered before your order leaves. We sometimes deliver ourselves if you are local too!  If you need something very quickly, a gift for example, please get in touch at the time of ordering and we will always try and help.

Smaller items – we will check what days suit you and tracking will be sent to you by email.

PLEASE NOTE: Before your order leaves our couriers will contact you to book a delivery day that is convenient with you : )

FREE DELIVERY 

We offer free Mainland Delivery on all our items. This includes a 2 man delivery team for larger items too. For smaller items we use a tracked parcel courier service and tracking details will be sent you.

All items are booked in with you prior to leaving. If you have any specific delivery requirements – just let us know!

COLLECTIONS  

Collections can be arranged either in person or we can work with your couriers if you prefer. As we are often on the road, collection from the barn is available by appointment only.

STORAGE

If you have seen that must have piece, but are not getting the keys to your new property for a few weeks, or more? Or have new business due to open etc? Get in touch. We are always happy to help and do not charge a storage fee as long as timings are reasonable. We are a small business and  store for free- so please be kind and do not cancel after weeks of storage! After 12 months and delivery still not arranged or no contact made, we reserve the right to cancel the order and put the items back on sale, and in these thankfully rare circumstances no refund offered.

OUTSIDE THE UK? OVERSEAS DELIVERY?

We can deliver worldwide – please get in touch with your delivery location and the items you would like to ship for a quick shipping quote. Please email:  info@cambrewood.co.uk

We are also happy for you to arrange your own collection and can have you order packaged and ready on a pallet(if required) ready for your own courier to collect.

DAMAGES

A damaged item is of course disappointing and thankfully does not happen very often. We use a 2 man delivery crew on all our larger items as although it is more expensive, it is the safest way of getting your item to you safely and undamaged. However -mistakes can happen and if you do receive a damaged item – please contact us as soon as possible, prefferably within 48hrs and we will work quickly to get it sorted out for you, covering all costs for collection and replacement delivery.

Thank you!

Team Cambrewood

DELIVERY TIMES 

We always aim to deliver your item within a 7 to 10 days, but orders more often than not leave us sooner. We will book the delivery slot with you on larger items BEFORE your order leaves to ensure you are available to receive it.

Our specialist proffessional furniture couriers are 5 star rated and super reliable and we have used them for many years. You will get tracking and a delivery day offered before your order leaves. We sometimes deliver ourselves if you are local too!  If you need something very quickly, a gift for example, please get in touch at the time of ordering and we will always try and help.

Smaller items – we will check what days suit you and tracking will be sent to you by email.

PLEASE NOTE: Before your order leaves our couriers will contact you to book a delivery day that is convenient with you : )

FREE DELIVERY 

We offer free Mainland Delivery on all our items. This includes a 2 man delivery team for larger items too. For smaller items we use a tracked parcel courier service and tracking details will be sent you.

All items are booked in with you prior to leaving. If you have any specific delivery requirements – just let us know!

COLLECTIONS  

Collections can be arranged either in person or we can work with your couriers if you prefer. As we are often on the road, collection from the barn is available by appointment only.

STORAGE

If you have seen that must have piece, but are not getting the keys to your new property for a few weeks, or more? Or have new business due to open etc? Get in touch. We are always happy to help and do not charge a storage fee as long as timings are reasonable. We are a small business and  store for free- so please be kind and do not cancel after weeks of storage! After 12 months and delivery still not arranged or no contact made, we reserve the right to cancel the order and put the items back on sale, and in these thankfully rare circumstances no refund offered.

OUTSIDE THE UK? OVERSEAS DELIVERY?

We can deliver worldwide – please get in touch with your delivery location and the items you would like to ship for a quick shipping quote. Please email:  info@cambrewood.co.uk

We are also happy for you to arrange your own collection and can have you order packaged and ready on a pallet(if required) ready for your own courier to collect.

DAMAGES

A damaged item is of course disappointing and thankfully does not happen very often. We use a 2 man delivery crew on all our larger items as although it is more expensive, it is the safest way of getting your item to you safely and undamaged. However -mistakes can happen and if you do receive a damaged item – please contact us as soon as possible, prefferably within 48hrs and we will work quickly to get it sorted out for you, covering all costs for collection and replacement delivery.

Thank you!

Team Cambrewood

RETURNS

Changed your mind?  Should a return be required we are happy to accept, please keep the original packaging and get in touch as soon as possible to let us know how we can help. As a small business we may kindly ask that you contribute a small ammount to the return cost, but we are happy to discuss this with you.

If you need anything else just ask!